Full refund if rescheduled or cancelled 48hrs after booking processed.
(12 hour grace period) no exceptions after this period!
Partial refund if rescheduled or cancelled any time after 72hrs (50% of deposit forfeited) for missed opportunities.
No refund given if cancelled 48hrs prior to event date and no reschedule opportunity.
(If customized products included in booking, fees will be applied to cover production cost)
In the event there must be a reschedule due to weather and other unforeseen events,client must contact us by phone and email to prevent forfeiting deposit. However, next event must be scheduled within 1 week from reschedule notice. Credit is transferrable once and will be active for 2 months only. Otherwise, deposit will be forfeited 100%